Orders typically process within 2-3 business days (Monday-Friday) and transit time is typically 2-5 days.
HOW DO I RETURN SOMETHING?
ESSE ACTIVE is happy to accept returns on all merchandise within 15 days of receipt. We also accept exchanges within 60 days of receipt. Sorry, shipping and handling fees are not refundable on returns. Unfortunately, without exception, ESSE ACTIVE cannot accept returns on used or damaged merchandise. For additional information, please see our return policy.
HOW DO I TRACK MY ORDER？
To look up the status of your order,click here! If you still need assistance, please email us at firstname.lastname@example.org.
CAN I CHANGE MY ORDER DETAILS？
We process orders quickly and we will do our best to help you with any changes in your order. Please note that once your order has been processed and dispatched, it will no longer be possible for us to make any changes. Do send us a note as soon as possible if you require any amendments.